Get More 5-Star Google Reviews for Your Pub
Reviews drive bookings. We help UK pubs build review generation systems that work passively, respond professionally to feedback, and turn your reputation into a competitive advantage.
What You Get
Review Generation System
Set up passive systems that encourage happy customers to leave reviews. Table cards, receipt prompts, follow-up emails, and QR codes that make it easy.
Review Response Management
We respond to all reviews on your behalf - positive and negative - in a way that sounds human and builds trust with future customers reading them.
Reputation Monitoring
Track reviews across Google, TripAdvisor, Facebook, and Yelp in one dashboard. Get alerts for new reviews so nothing slips through.
Negative Review Recovery
Turn negative experiences into second chances. We help you respond professionally and, where possible, get customers to update their reviews.
Review Widgets for Website
Display your best Google reviews on your website automatically. Social proof that converts browsers into bookers.
Monthly Reporting
See your review count, average rating, and sentiment trends over time. Understand what's working and where to improve.
Why Work With PubLandlord?
Frequently Asked Questions
How do you get more reviews without being pushy?
We set up touchpoints that catch customers when they're happiest - after a great meal, during a fun event, or when they're already talking about your pub online. QR codes, subtle prompts, and follow-up systems do the work without staff having to ask awkwardly.
Can you remove negative reviews?
We can't remove genuine reviews, but we can help you respond professionally, sometimes turning a negative into a positive update. We also flag fake or policy-violating reviews to Google for removal.
How long until I see more reviews?
Most pubs see a noticeable uptick within 4-6 weeks of implementing our systems. The compound effect means your review count grows faster over time.
Do you write fake reviews?
Absolutely not. Fake reviews violate Google's terms and can get your listing suspended. All our methods focus on encouraging genuine customers to share their real experiences.
How do reviews affect my Google ranking?
Review quantity, quality (star rating), and recency all factor into local search rankings. A pub with 50 recent 4.5-star reviews will typically outrank one with 10 old 5-star reviews.
What if I already have bad reviews?
We audit your existing reviews, respond professionally to any without responses, and implement systems to generate new positive reviews that push old negatives down. The goal is a recent, representative picture of your pub.
Start Getting More Reviews
Our review generation system is included in the £99/month plan. Get a free audit of your current reviews and see how we'd help you win more.
Free audit - No obligation - Response within 24 hours