Reviews drive bookings. We help UK pubs build review generation systems that work passively, respond professionally to feedback, and turn your reputation into a competitive advantage.
Set up passive systems that encourage happy customers to leave reviews. Table cards, receipt prompts, follow-up emails, and QR codes that make it easy.
We respond to all reviews on your behalf - positive and negative - in a way that sounds human and builds trust with future customers reading them.
Track reviews across Google, TripAdvisor, Facebook, and Yelp in one dashboard. Get alerts for new reviews so nothing slips through.
Turn negative experiences into second chances. We help you respond professionally and, where possible, get customers to update their reviews.
Display your best Google reviews on your website automatically. Social proof that converts browsers into bookers.
See your review count, average rating, and sentiment trends over time. Understand what's working and where to improve.
We set up touchpoints that catch customers when they're happiest - after a great meal, during a fun event, or when they're already talking about your pub online. QR codes, subtle prompts, and follow-up systems do the work without staff having to ask awkwardly.
We can't remove genuine reviews, but we can help you respond professionally, sometimes turning a negative into a positive update. We also flag fake or policy-violating reviews to Google for removal.
Most pubs see a noticeable uptick within 4-6 weeks of implementing our systems. The compound effect means your review count grows faster over time.
Absolutely not. Fake reviews violate Google's terms and can get your listing suspended. All our methods focus on encouraging genuine customers to share their real experiences.
Review quantity, quality (star rating), and recency all factor into local search rankings. A pub with 50 recent 4.5-star reviews will typically outrank one with 10 old 5-star reviews.
We audit your existing reviews, respond professionally to any without responses, and implement systems to generate new positive reviews that push old negatives down. The goal is a recent, representative picture of your pub.
Book a free consultation to audit your current reviews and discuss how we can help you generate more consistently.
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